Deduction claims done intelligently
Smartclaims automates the deduction claims process, making it effortless to reclaim millions in cash leakage
Today's deduction claims process is labor-intensive, time-consuming, and prone to human error. It requires large staff to deal with extensive inbound claims from customers, contributing more than several days in days sales outstanding (DSO). Not only does it result in cash flow being tied up with customers, but also opens up cash being 'leaked' from invalid claims. Industry research suggests 'cash leakage' could be as high as 5% of total deduction claims.
Smartclaims utilizes machine learning algorithms to automate the deduction claims process. The algorithm can find patterns in customer behaviors from years and months of transaction records that can result in accurately predicting the outcome of any given dispute claim.